4W Retention,Associate

Get to know the Role:

• Identify areas for drivers’ KPI improvement
• Evaluate the driver service experience
• Develop and maintain excellent relations with new and existing drivers resulting in increased total online driver, active driver and completed jobs
• Design programs to win back, reward and retain drivers

The day-to-day activities:

• Evaluate program results and optimize as needed
• Lead ad-hoc projects and initiatives that bring about change or improve drivers' performance