Get to know our Team:
This team oversees 4W commercial operations and P&L management, including pricing and marketplace (e.g., rewards, churn management, service assurance) Tech and Operations (payouts, PMO, tech solutions).They are hardcore data folks and has good experience with operations and interest in market insights.
Get to know the Role:
- Project Management: Can drive different projects to explore business issues/opportunities, uncover insights and/or identify targeted areas for business growth
- Stakeholder Management: Able to communicate upwards and across different departments and to provide direction when needed
- Data Analysis: Look at w-o-w trends and spot growth gaps. Deep dive on core issues and use our data to find answers. Know how to budget and forecast.
- Business Management: Will co-own the overall supply operations of 4W and 3W transport - allocating, incentivizing, and optimizing the whole driver pool.
- Create new ways to improve driver behavior and performance
The day-to-day activities:
- Data analysis and translation to business strategies
- Business development
- Need to be able to work with diverse business stakeholders
- Liaising with other groups in the business
- Go on the ground to understand how customers (PAX and DAX) experience Grab’s services and brings back insights to the team
- Business performance tracking
- Budget tracking Business initiative financial modeling
